Shipping Policy:
One Health has two different divisions of delivery service i.e. Lab Sample collection and Pharmacy. We have multiple branches in Karachi (initially) so mostly areas of Karachi are covered with our services. All other areas in Pakistan come under non-service zones. The following fees apply to deliveries:
Service Zones:
- Order Value below Rs. 2000 - Rs. 100 delivery fee
- Order value Rs. 2000 and above - Free Delivery
Non-Service Zones:
- Order weight below 0.5 kg - Rs. 300 delivery fee
- Order weight above 0.5 kg - Rs. 300 delivery fee, plus Rs. 300 for each additional kg above 0.5 kg.
Free Home Sample Collection- up to 8kms from our nearest branch
Other Policies Points:
- Delivery in cities other than Karachi will shall be considered as delivery in Non-Service zones.
- Our call center agent will call the customer to inform them regarding availability of Items and DC before confirming the order from the customer.
- The customer should ensure the delivery as per bill at the time of receipt of goods.
- Non - Service zones is covered through our Logistics Partners
- Milk items, Injections, fridge items cannot be delivered in Non-Service zones.